This article explains how to configure email accounts in your website control panel, setup new email accounts, change email account passwords or delete an email account using your website control panel.
1. Login to your website control panel using the access information details you have been provided with. This will be your unique username and password.
2. When you have logged in, you should see a screen similar to this one below. Under POP/IMAP Email we have highlighted the Accounts button.
3. The next window is Mail Accounts. This will show you the email accounts you already have setup, or depending on your mailbox allowance, might allow you to add another email account. Are you changing an email account, adding an email account, or changing a password for an existing email address?
4. Depending on what you are doing, here is the information you will need:
ADD an email account: Click on the +Add button to add a new email address (otherwise also referred to as an email account). Make sure that you choose a secure password - it needs to have at least 1 CAPITAL LETTER, 1 lowercase and 1 special character such as an asterisk * or a hypen -. The password needs to be at least 8 characters in length.
EDIT an email account: If you are editing an email account password, change only the password and then choose Save. As soon as you have changed the password, you will need to reflect the new password on any email programs you are using to access the email account otherwise you will get an error!
If you are editing a password, or adding an email account to the system you need to click SAVE at the bottom to make the changes take place.
Last Updated: 10/11/2020 16:29