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Scams E-Mails and Hoaxes

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Your ID (email address) will be deactivated shortly

08 September 2014 - Posted by Tracey, in Scams E-Mails and Hoaxes

Please be aware that some of our clients have received spam messages with the following information:

From: "Mail" <#email address removed>
Date: 4 July 2014 19:03:21 BST
To: #email address removed
Subject: Your Id #email address removed will be deactivated shortly
User id #email address removed
Mail is holding the message you sent because your email address is not verified. Please be advised that your account will be deactivated shortly. Please click the link below, this will take you to a verification page. verification is a one-time process which takes only a few seconds.

Verification: Identify Your Id (LINK REMOVED)
Please be aware that if you do not complete verification within 4 days, Mail will automatically deactivated this ID
#email address removed
Thank you,

We must advise all clients (and anyone else that may receive similar messages with whomever you host with) that these messages are designed to trick you into giving away your email passwords so hackers may access your email account(s).
All messages sent to our clients are sent through a valid email address, and we would NEVER simply remove any email account from our systems in such a manner.
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Please open the document i uploaded for you using Google docs

16 October 2013 - Posted by Doug, in Scams E-Mails and Hoaxes

E-Mail Hoax and Scam using Google Docs

Please open the document i uploaded for you using Google docs is how the content of this scam email starts off. On 14th October 2013 one of our business colleagues had their online AOL email account compromised, and emails were being sent out to their entire contact list. The email read as follows:


Please open the document i uploaded for you using Google docs.
Click here just sign in with your email to view the document its very important.

Thank you.

The link took people to a website page that looks like this image below:

Scam Hoax Google Docs

The web page did not flag up any alerts on anti virus systems (because the web page does NOT contain any viruses) , and because the email was sent from a recognised email address on your own contact list (even using the signature of the sender) it seemed quite believable that the link was genuine. The page has various buttons as you can see, AOL, Gmail, Yahoo, Windows Live and Other E-Mails for users to click on.

Clicking the specific button then asked the user to enter their email address and password - if you then do this you are inadvertently being scammed, as the web page then will record your email address and the password you entered, and then the criminals will have direct access to your own email account, contact lists, and any emails in your system.

The dangers:

These people are praying on you making a mistake. Most web based email systems are very useful, but also remember that if you have weak passwords, or weak user-names, then if your web based email systems are hacked into by using this kind of hoax, then ANY emails in your system will be accessible by them.

This might be emails that contain banking information, confidential information, account names, account details, online shopping emails - the list is practically endless!

Please warn others about this.
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FEDX - Fedex Incorrect Delivery Address

25 February 2013 - Posted by Doug, in Scams E-Mails and Hoaxes

If you should receive an email headed with FEDX (or Fedex) claiming that they tried to deliver a parcel, or collect a parcel from them, then be warned. The chances are that you are being scammed. It's easy to be tricked into clicking links like this, especially if you are actually waiting for a parcel.

This particular email scam relies on you clicking on the actual link. This email typically starts with:

Order: SGH-9226-99950127
Order Date: Thursday, 17 January 2013, 11:10 AM

Dear Customer,

Your parcel has arrived at the post office at January 18. Our courier was unable to deliver the parcel to you.

To receive your parcel, please, go to the nearest office and show this receipt.


Best Regards, The FedEx Team.

However, the emails are not from FedEx and the claim that a package has been returned is a lie designed to fool the recipient into opening attached files or clicking links. The attachments do not contain a mailing label. Instead, they contain a malicious .exe file, usually hidden inside a seemingly innocuous .zip file, that can install malware on the user's computer. Alternatively, links in the messages may open compromised websites that harbour the malware. Typically, this malware can modify the registry on the infected computer, connect to remote servers and download and install additional malware. Wording of the malware emails may vary, although all make reference to a package that could not be delivered.

More details about this scam can be viewed by visiting Hoax Slayer at: http://www.hoax-slayer.com/fake-fedex-invoice-malware.shtml or on the FedEx website: http://www.fedex.com/bs/fraud/virusalert.html
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