We value our customers feedback at 123 Simples. To help us make sure that we are providing our clients with the best web design and hosting service possible, we are inviting our clients to submit their opinion via a short questionnaire. All your answers are dealt with in confidence, and we invite you to allow us to add your comments to our sections: "What do our clients say?"
These comments on this page are just some of the responses that we have received from our clients, where we have provided either web design services, web hosting or both. We invite you to contact us for your next web design project.
Testimonials and Feedback 123 Simples
123 Simples design and hosting services have given excellent service from my initial enquiry to present. I spoke to Doug and talked through my requirements and specifications for my site. Time was not on my side and I gave a very tight deadline for my site to be live.
From our first telephone conversation to having my website fully up and running was less than a week!! Any requests or changes to the website are dealt with promptly and efficiently. Replies to any e-mail or phone messages have also been answered quickly. Nothing seems a problem to the people at 123 simples and they are always very friendly and helpful. I would recommend their services to anyone. Thanks to all at 123 simples
and creative assistance with your website, I strongly recommend the services available at 123Simples.com. Doug has worked with various elements of my website, including Captcha solutions, form development, inserting content from other domains, various browser compatibility issues and a whole bunch of other things that I’ve probably forgotten; basically helping me work out all the "weird stuff" that those of us who build our own websites encounter.
The man is the quintessential "Geek’s Geek" in "American-speak". (In case that reference is not clear; it is high praise…). Additionally, he does not charge enough for his services. Yes, that’s what I said. I’ve had to insist on paying him several times for his help with "little things" that he did not want to charge me for.
That kind of honesty and integrity is refreshing anytime you encounter it. 123Simples can provide you with as little or as much help as you like; whether you want a turn-key solution or just assistance with a certain aspect of your website, they can service your needs quickly and professionally.
I can’t say enough about Doug and his services.
Very professional service from a very nice company. Personal service is very high and 123 Simples have done a great job in transforming our dull out of date website into one that now receives regular hits and constant enquiries from around the area.
The customer service team is excellent and very user-friendly"No hesitation in recommending 123 Simples..."
123 Simples have helped me with several aspects of my website. The customer service team is excellent and very user-friendly. I would not hesitate to recommend 123 Simples any time.
Web design and hosting prices are very competitive"I am really pleased with my site - it has helped me turn my dream into a reality..."
The company were recommended to me by a friend who had used them for his website, so after a brief chat and price comparison with several other firms I was sure they were the firm for me. They helped me set up from scratch my Gardening company's website, explaining in clear, understandable terms (I'm not very computer savvy) what could and couldn't be done. 123 Simples catered to my exact wants and needs, and have been constantly available for my frequent tweaking and questions with no hassle at all.
I have had very positive feedback reference my site, and the outlook of my site from visitors to it so job well done. The web design and hosting prices are very competitive. I shopped around for weeks before choosing the excellent value for money that 123 Simples offered me.
The key factor for me is Doug's customer service and patience. He always answers me swiftly via either phone or email and has provided me with solutions or advice for every query of mine without fail. My website is a huge step in the ongoing success and build-up of my company so all I can say is thank you
I was surprised to find such value for money"The quality, style and look of my website is really professional, and better than many I’ve seen on the web..."
I was allowed as much input into the style I wanted for my website, but for the overall design, I have to give credit to the 123 Simples staff who had obviously listened to every aspect of my brief. The attention to detail, friendly communication and level of expertise was first class.
Most of all, the customer service I received throughout the design process was faultless and the aftercare I continue to receive is ever present. In this day and age, I was surprised to find such value for money.
If we were in the UK, 123 Simples would be our web professionals"We’re not in the UK, but if we were, 123simples.com would be our web professionals..."
We have a small company in Maui, Hawaii, in the US, and when I created an error in trying to correct one on our web pages, I inadvertently brought the whole website to a blank screen with an error message only. I tried to fix it, to no avail, and in desperation I reached out to a forum, requesting help with this.
Our business was essentially gone - but Doug not only answered my question, on his end he skillfully got us back up and running. This took a lot of his personal time, skills and abilities and we were not even his customers. He was my unexpected hero and his kindness and skill will always be remembered. We’re not in the UK, but if we were, 123simples.com would be our web professionals.
We were recommended 123 Simples web designers for our new website. We have not been disappointed at all. The team are very helpful, communicative and very professional. This is what you call excellent customer service!