Using your web mail system
Our hosting clients can now access their emails online anywhere in the world, from any computer by using a browser to do so. You do not need to use any email software to do this, and the help article below will show you how to access your emails, add contacts and send emails using a web based browser. In order for you to do this, you will need to know your email address and login password. Without that information, you will not be able to check and send emails using this system. Please contact us if you are having problems or if you have forgotten your user credentials.
SmarterMail Enterprise 12.1
Our Mail Servers use SmarterMail Enterprise which delivers Exchange-level mail server features with powerful collaboration tools, such as SmartPhone & Outlook Synchronization, anti-spam, anti-virus, mailing lists, advanced webmail, RSS news feed integration, event calendars, contact lists, and much more.
When you first login into your web browser email system, you will need to enter your authorised email address and password. You can choose to put a tick in Remember me, but if you are using this email on a computer other than your own, we suggest that you leave this box unchecked.
Configure and setup
After login, you will be presented with the SmarterMail welcome screen. It will help you to correctly configure some standard settings such as the time zone, your country and postal code (which the postal code is optional and is not required).
Complete the boxes as necessary, and then click the Next, or Finish button.
Options to migrate existing mail
If you want to migrate in your existing email, contacts and tasks from different software programs, you can.
You can also choose later on whether to allow sychronization with Ipods and IPhones if you wish to. There are plenty of other optional extras.
The Main Working Screen
When you have closed off the welcome screen, you will see the main working screen of your smarter mail email centre. Down the left hand side are the different settings, such as Email, contacts, calendar, settings etc. Take time to familiarise yourself with the different options, but each page has its own help screen available to guide you with what to do, and a help button just to the top right of the screen.
To read the help files for SmarterMail please click here.
To login and begin using SmarterMail, you need to be a hosting customer with 123 Simples. If you are not a client of 123 Simples, and would like to ask us about our hosting services, then click here to view our Hosting Packages overview.
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